Chrysler is recalling certain model year 2014-2015 Ram ProMaster vans equipped with a 9-speed automatic transmission.
The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral.
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
The recall also applies to 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade and 2016 Fiat 500X vehicles.
Chrysler will notify owners and dealers will update the transmission software to prevent the transmission from shifting into neutral due to a faulty crimp, free of charge. The remedy is currently unavailable. Interim notices were mailed to owners on August 24, 2016. Owners will receive a second notice when the remedy becomes available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S55.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. The NHTSA campaign number is 16V529000.