Mack Trucks recently christened its largest dealership in North America.
The Fontana, Calif., facility is the newest – and largest – TEC Equipment location. The Portland, Oregon–based dealership boasts a network of 26 dealerships in the Western region.
The new $30 million, 174,000 square-foot state-of-the-art facility houses a full-service dealership with shop capacity to service up to 102 trucks and a 2.2-acre parts warehouse that stocks $5.5 million in parts inventory, with an additional 40,000 square feet of mezzanine space available.
“TEC Equipment’s new flagship facility in Fontana significantly expands our ability to provide Mack customers in the Western region with best-in-class sales, service and support,” says Jonathan Randall, senior vice president of sales and marketing for Mack Trucks North America.
The Fontana dealership is the newest of more than 430 Mack Trucks dealer locations in North America. Since 2010, Mack dealers have invested more than $680 million in facilities, resulting in a 55 percent increase in service bay capacity, 124 percent more technicians, a more than a 65 percent increase in service capacity and over 248 percent more master technicians.
TEC Equipment Director of Business Development David O. Thompson said that this new facility, five years in the making, will provide the technology, the processes and the capacity to satisfy customer expectations for efficient, quality service.
“We are proud to unveil this mega-dealership in Fontana, representing Mack Trucks,” Thompson says. “With additional parts and service capacity, we can serve more customers by providing convenient access to one-stop shopping for premium parts and service, at a size and scale that helps us keep our commitment to customers to be their best business partner.”
TEC Equipment’s President and CEO David A. Thompson opened Thompson Equipment Company in Portland, Oregon, in 1976, originally buying and selling used trucks. Now, TEC Equipment is the largest multi-point dealership on the West Coast, with 1,300 employees serving customers in Washington, Oregon, Nevada, California and Arizona. TEC Equipment sells the entire range of Mack products, and provides leasing, parts, service and body shop services. David Thompson’s sons, David O., Chris and William, are the second generation to join the family business at TEC Equipment.