International will debut a Customer Uptime Assurance Program for its A26 engine, a program that provides customers with a $250 International Advantage Card – good for future parts and service purchases at an International dealership – if a customer experiences a warrantable failure on an A26 engine within its two-year standard warranty period, and experiences downtime longer than 48 hours from the time of diagnosis.
“The new A26 big bore engine was designed with uptime in its DNA, and the best customer support in the business,” said Michael Cancelliere, president, International Truck and Parts. “We are so confident in the unparalleled uptime offered by the A26 that we are now offering a program that provides customers financial reimbursement if our uptime commitment is not met.”
The program applies to all stock and sold vehicles in the International LT Series and the International RH Series that are powered by an International A26 engine and enrolled in the company’s OnCommand Connection Advanced Remote Diagnostics system or its OnCommand Connection Telematics.
Built from the proven MAN D26 engine crankcase, the A26 engine produces up to 475 horsepower and 1,750 lb.-ft. of torque from a design that is 600-700 lbs. lighter than a traditional 15 liter big bore engine. Its components have been carefully engineered to deliver uncompromising uptime as well as class-leading fuel efficiency, reduced weight and quiet operation.