The service shop also includes a diesel particulate filter (DPF) cleaning machine, flywheel resurfacing machine, overhead cranes for faster and safer service of heavy components, 2-hour truck diagnosis through Kenworth PremierCare(R) ExpressLane and dedicated express lube bays.
The new building, adjacent to the dealer’s previous facility, features a large lounge area with flat screen TVs and recliners where drivers can relax while waiting for their trucks to be serviced.
“By investing in the latest technologies and top-of-the-line equipment for this new facility, we can now provide local customers a level of service unmatched by anyone else in our area,” said Will Bruser, Truckworx Kenworth president.
“We’re able to keep wait times to a minimum while meeting the needs of our growing business in the construction, agriculture, pick-up and delivery and government markets.”
The existing 18,000-square-foot facility will be renovated and transformed into an additional parts warehouse for Truckworx. Mike Henderson will continue to serve as branch manager. Jerry Speigner manages the service department and Cullen McDavid manages the parts department.
Parts and service are available from 7 a.m. to 5 p.m., and the truck sales department is open from 8 a.m. to 5 p.m. Monday through Friday. The service department offers full warranty support for PACCAR MX series engines.
Founded in Birmingham, Alabama, in 1978 by Bob Mitchell and his father, B.B., the family-owned and operated Truckworx Kenworth runs six dealerships in Birmingham, Dothan, Huntsville, Mobile, Montgomery and Thomasville, Alabama, and one in Jackson, Mississippi. Earlier this year, Truckworx Kenworth was awarded the 2015 Kenworth TRP Parts Dealer of the Year and was one of 15 Kenworth dealers in North America chosen for a Kenworth Silver Award.
