Kenworth’s renovated service center in Monroe, La. is now open.Kenworth has opened a newly renovated 10,500-square-foot full-service location in Monroe, La. featuring an 8-bay service shop and a 2,800-square-foot parts department.
“This newly renovated dealership is one block east of Highway 165 and immediately south of Exit 118A on U.S. Interstate 20, which is the major east-west interstate connecting the ocean ports of South Carolina and Georgia through Atlanta, Birmingham, and Jackson, Mississippi to Dallas,” said Scott Oliphant, dealer principal and president of Kenworth of Louisiana. “Our new Monroe location will serve customers in a variety of applications including vocational, agricultural, local drayage, government, and public utility, as well as regional and long-haul delivery.”
The service shop, located at 2109 Center St. in Monroe, offers a dedicated Kenworth PremierCare ExpressLane bay for quickly diagnosing trucks and providing fast lubrication service. The Monroe dealership features a driver’s lounge with free WiFi.
Johnny Dempsey serves as branch manager while Chris Perillo serves as manager of the service department. Adam Barmore manages the parts department, which offers parts delivery to local fleets and other businesses.
“The Monroe location’s large parts department allows us to provide customers a complete on-site parts inventory, which is further enhanced by a next-day inter-store transfer logistics program that allows the Monroe location to draw upon the inventories of our other locations,” Oliphant said.
A grand opening for the service center is planned for early spring.
Kenworth PremierCare dealers, such as Kenworth of Louisiana in Monroe, help fleets and truck operators maximize productivity by offering a full stock of parts and accessories, convenient hours of operation, expert factory-trained technicians, and mobile roadside assistance.
Kenworth of Louisiana, which has been a service provider to the commercial trucking industry in Louisiana for more than 40 years, operates seven locations throughout the Pelican State, including its Monroe facility. The remaining six are in Baton Rouge (Port Allen), Houma (Gray), Lafayette (Carencro), Lake Charles, New Orleans (Harahan) and Shreveport (Bossier City). Kenworth of Louisiana – Monroe is part of the Kenworth Dealer network of more than 380 locations in the U.S. and Canada.
