Silverado swept the full-size truck categories of the J.D. Power 2016 Initial Quality Study, with the Silverado 1500 receiving the top marks for light-duty trucks and the Silverado HD receiving the top marks for heavy-duty trucks.
No other brand has more J.D. Power Initial Quality awards than Chevrolet — for the fourth consecutive year.
The study, now in its 30th year, examines problems experienced by vehicle owners during the first 90 days of ownership. Initial quality is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.
The 2016 U.S. Initial Quality Study is based on responses from more than 80,000 purchasers and lessees of new 2016 model-year vehicles surveyed after 90 days of ownership. The study is based on a 233-question battery organized into eight problem categories designed to provide manufacturers with information to facilitate the identification of problems and drive product improvement. The study was fielded from February through May 2016.
