Ford recalls 4,000 Super Duty trucks over software glitch

Ford F-250

Ford is recalling about 4,000 late-model Super Duty trucks because of a programming bug in the transmission control software.

The official National Highway Traffic Safety Administration notice is below, or it can be found here.

SUMMARY:

Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software may be such that while shifting from “Park” to “Drive” the vehicle may display “Drive” but possibly engage “Reverse” for 1.5 seconds before engaging “Drive.” Therefore, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, “Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect.”

CONSEQUENCE:

If the vehicle is in “Reverse” while the while the gear selection shows “Drive,” unexpected movement could occur, increasing the risk of a crash.

REMEDY:

Ford will notify owners, and dealers will update the transmission software, free of charge. The recall is expected to begin in early May 2014. Owners may contact Fords customer service at 1-800-392-3673. Ford’s number for this recall is 14C04.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.