Mack announced today that GuardDog Connect, its integrated telematics solution, is now available and standard in all Mack TerraPro Cabover models equipped with a Mack MP engine.
Mack made the announcement at World of Concrete 2016 at the Las Vegas Convention Center.
Mack extended the offering of GuardDog Connect to all Mack-powered TerraPro Cabover models following positive customer feedback to the Uptime solution.
GuardDog Connect is Mack’s diagnostic and repair planning system. It monitors fault codes that could potentially shut down a truck or lead to an unplanned visit to the dealer’s service center.
GuardDog Connect enables diagnosis of issues, scheduling for repairs and confirmation that needed parts are in stock and ready to install, all while the truck is still on the job.
“Customers responded so favorably to GuardDog Connect that we extended the solution to all our TerraPro Cabover models equipped with a Mack engine,” says Stephen Roy, president of Mack Trucks North America.
Mack made GuardDog Connect standard on TerraPro concrete pump chassis in 2015 and was the first OEM in the industry to offer proactive support service for pump applications.
GuardDog Connect has been standard on the Mack Pinnacle, Mack Granite and Titan by Mack models since 2013.
Mack TerraPro models can be configured for many applications, such as a concrete pump, dump, mixer or refuse vehicle.