Ford Pro rolls out complimentary telematics

Updated Nov 18, 2021
Ford Pro complimentary telematics dashboard
Ford Pro telematics are available as complimentary services to fleet customers.
Ford Pro

Ford Pro telematics are now being offered as a complimentary service to Ford commercial customers.

Ford Pro Intelligence offers complimentary telematics services for both electric and gas-powered vehicles, allowing commercial customers to access vehicle data that can help them manage their fleets and improve uptime.

Ford Pro Telematics Essentials is complimentary for the life of a Ford gas vehicle, offering access to vehicle health data such as odometer readings, diagnostic trouble codes and information around oil life, engine hours and recalls for all Ford vehicles in a fleet.

With Ford Pro E-Telematics, BEV customers can now receive three years of complimentary access to the service, which is designed to help customers manage their electric vehicle fleet and effectively control energy use costs.

Ford Pro Telematics Essentials is a complimentary web-based application that is available to all commercial customers using gas-powered Ford vehicles with embedded modems. As the only complimentary telematics service offering by an automaker for the life of a Ford vehicle, Ford Pro Telematics Essentials makes vehicle data more accessible and provides new features like maintenance scheduling to help boost fleet uptime and productivity.

“No matter how big or small a commercial fleet may be – and whether it’s fully electric or not – vehicle data plays an important role in improving uptime and efficiency,” said Brent West, general manager, Ford Pro Intelligence. “Both Ford Pro E-Telematics and Ford Pro Telematics Essentials provide key information and abilities to fleet managers through an intuitive interface – at no additional charge.”

Ford Pro Telematics Essentials is designed to help fleet managers operate their fleets more efficiently, providing instant odometer readings, diagnostic trouble codes, recall notifications, trackable maintenance alerts, and information around engine hours and oil life. Fleet managers will also be notified of vehicle warning lights to help resolve issues faster, improve uptime and potentially avoid costly repairs. Information is conveyed to fleet operators through a computer dashboard which is designed to make it easy to see where their fleet stands without relying on drivers to report issues.

Ford commercial customers can go online now to enroll in the service – which is complimentary for the life of their Ford vehicles – by going to​.

Ford will continue to improve feature offerings within Ford Pro Telematics Essentials. In October, Ford introduced the ability for fleet managers to search for dealers and schedule maintenance services via a link from the telematics dashboard once they have been alerted that a vehicle needs service.

Three Years Complimentary with Ford Pro E-Telematics
Ford Pro is committed to making the transition to electric vehicles, such as the E-Transit and F-150 Lightning Pro, easy for fleets with Ford Pro E-Telematics. Fleet operators can now receive three years of complimentary access when signing up for this service, which is designed to help manage their electric vehicle fleet and effectively control energy use costs with charging insights.

With Ford Pro E-Telematics, fleet managers gain access to a computer dashboard to monitor electric vehicle battery range and charger locations, state of charge and energy consumption, with notifications and alerts that aim to ensure that vehicles are always charged and ready to go. 

Ford Pro E-Telematics is designed to maximize run time with scheduled vehicle preconditioning while vehicles are connected to the grid, which allows owners to bring their vehicle’s cabin to a desired temperature while still plugged in. The feature helps preserve battery charge for driving. Additionally, customers can use the platform to pay for public charging events centrally and reimburse employees for home charging all designed with fraud protection in mind.

Ford Pro Intelligence is part of Ford Pro which was formerly known as Ford Commercial Solutions. Ford Pro customers interested in accessing more advanced capabilities can upgrade to the Ford Pro Telematics subscription service. This offers additional productivity features including GPS tracking, and driver behavior insights, support for non-Ford commercial vehicles, a mobile driver app and more.  

Ford Pro complimentary telematicsFord Pro

Ford Pro complimentary telematicsFord Pro